Grand Naniloa Doubletree Hotel - Hilo

ex. Naniloa Volcanoes Resort

93 Banyon Drive, Hilo, United States, 96720  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Grand Naniloa Doubletree Hotel - Hilo

Wi-Fi

Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Situated near by the beautiful beach, the 2-star Grand Naniloa Doubletree Hotel offers 320 rooms. The hotel was opened in 1964 in a 4-story contemporary building and renovated in 2007.

The property is about 5 minutes' walk of Liliuokalani Gardens, Hilo Harbor and Coconut Island Park. This pleasant venue is 3 km away from the center of Hilo.

Naha Stone is 2.8 km from the hotel and Mauna Loa Observatory is about 2.5 km away.

Grand Naniloa Doubletree Hotel is within a 5-minute drive to Hilo International airport.

Rooms

Inviting rooms at Grand Naniloa Doubletree Hotel are equipped with multi-channel TV, climate control, high-speed internet, a laptop safe and a fridge. The rooms have a panoramic view of the garden. They also have a microwave and coffee/tea makers available for self-catering.

Eat & Drink

Residents can have breakfast in the bar. The venue is set next to a bus stop and just 150 meters from Coconut Willy's and Uncle Billy's General Store with a broad selection of dishes.

A full breakfast is served and charges are applicable. 

Services

Such business facilities as a meeting room, computer equipment and a business centre are also available on site.

Relax

A ballroom, a tennis court and a golf course are offered for the use of guests. On-site sport activities include snorkeling, lawn tennis and fishing.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   320.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Tennis court
  • Golf course
  • Fishing

Services

  • Airport shuttle
  • City shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Postal service
  • Bell staff/Porter

Dining facilities

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Sun terrace
  • Garden area
  • Spa & wellness center

Room view

  • Sea view
  • Garden view
  • Bay view
  • Harbor view
  • Ocean view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Soundproofed rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Naniloa Doubletree Hotel - Hilo Hilo location
Show big map »

Hotel Address:

93 Banyon Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    2.6 km
Airports
  • Hilo International (ITO)
    2.0 km
  • Kamuela (MUE)
    69.9 km
Restaurants
  • Uncle Billy's General Store
    140 m
  • Coconut Willy's
    140 m
Beaches
  • Coconut Island
    370 m
  • Richardson Beach Park
    1.6 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    320

Rooms and availability

Grand Naniloa Doubletree photos Exterior Hotel information
Guest Room
Bed type: 1 Single bed or King-size bed or Double beds
Size: 34 m²
Check Prices
  • Air conditioning
— Less information+ More information

Standard|A Rate - Bay View Room - Single

Room facilities
    Corner Double Room
    Bed type: King-size bed
    Check Prices
    — Less information+ More information
    Grand Naniloa Doubletree photos Exterior Hotel information
    King Room
    Bed type: 1 Super King-size bed or King-size bed
    Size: 34 m²
    Check Prices
    • Air conditioning
    — Less information+ More information

    Standard Room with One King Bed (A-17)

    Room facilities
      Grand Naniloa Doubletree photos Exterior Hotel information
      Corner King Room
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      — Less information+ More information

      Standard|1 KING BED OCEANFRONT CORNER RM WITH BALCONY

      Room facilities
        Grand Naniloa Doubletree photos Exterior Hotel information
        One-Bedroom King Suite
        Bed type: 1 Single bed or King-size bed
        Size: 60 m²
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information

        Standard|1 KING BED 1 BEDROOM STE WITH SOAKER TUB

        Room facilities
          Grand Naniloa Doubletree photos Exterior Hotel information
          Two-Bedroom King Suite
          Bed type: 2 King-size beds
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Grand Naniloa Doubletree photos Exterior Hotel information
            Queen Room
            Bed type: 2 Queen-size beds or 2 Single beds or Queen-size bed
            Size: 25 m²
            Check Prices
            • Air conditioning
            — Less information+ More information

            Scenic Ocean View Room with Two Queen Beds (A-17)

            Room facilities
              Grand Naniloa Doubletree photos Exterior Hotel information
              Standard Triple Room
              Bed type: Sleeping arrangements for 3 persons
              Check Prices
              • Air conditioning
              — Less information+ More information

              Standard|A Rate - Standard - Triple

              Room facilities
                One-Bedroom Suite
                Bed type: King-size bed or Double bed or 1 Single bed
                Size: 25 m²
                Check Prices
                — Less information+ More information

                Suite|Suite 1 bedroom

                Two-Bedroom Suite
                Bed type: Sleeping arrangements for 4 persons or Double bed
                Check Prices
                — Less information+ More information

                Suite|SUITE TWO BEDROOMS

                Grand Naniloa Doubletree photos Exterior Hotel information
                Standard Quadruple Room
                Bed type: Sleeping arrangements for 4 persons
                Check Prices
                • Air conditioning
                — Less information+ More information

                Standard|A Rate - Standard - Quad

                Room facilities
                  Grand Naniloa Doubletree photos Exterior Hotel information
                  Junior Suite
                  Bed type: 1 Single bed or King-size bed
                  Size: 69 m²
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Junior Suite|1 KING BED OCEAN FRONT JUNIOR SUITE

                  Room facilities
                    Grand Naniloa Doubletree photos Exterior Hotel information
                    Junior King Suite
                    Bed type: King-size bed
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Junior Suite|JUNIOR SUITE OCEAN FRONT KING BED

                    Room facilities
                      Grand Naniloa Doubletree photos Exterior Hotel information
                      Family Double Room
                      Bed type: Double bed
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      Standard|A Rate - Standard - Double (Family Plan)

                      Room facilities

                        How to reach hotel

                        hotel Grand Naniloa Doubletree Hotel - Hilo Hilo location
                        Show big map »

                        Hotel Address:

                        93 Banyon Drive, Hilo, United States, 96720

                        Get directions
                        City Center
                        • Hilo
                          2.6 km
                        Airports
                        • Hilo International (ITO)
                          2.0 km
                        • Kamuela (MUE)
                          69.9 km
                        Restaurants
                        • Uncle Billy's General Store
                          140 m
                        • Coconut Willy's
                          140 m
                        Beaches
                        • Coconut Island
                          370 m
                        • Richardson Beach Park
                          1.6 km
                        Hotel information
                        • Check-in:
                          from  4 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2007
                        • Number of floors:
                          4
                        • Number of rooms:
                          320

                        Grand Naniloa Doubletree Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Popular areas

                        Convention centers

                        Shopping areas

                        Amusement

                        • Fun Factory - 500 m
                        • Triple 7 Amusement - 1.4 km
                        • Mulligan's Island - 2.2 km
                        • Mulligan's Q-Bowl - 2.4 km
                        • Hilo Lanes - 2.4 km

                        Monuments and Landmarks

                        Museums

                        • Pacific Rim Studio - 800 m
                        • The Pacific Tsunami Museum - 2.2 km
                        • East Hawaii Cultural Ctr - 2.6 km

                        Parks

                        Universities, Institutes

                        • United Hawaii College - 2.8 km

                        Golf courses and Country clubs

                        Oceanfront Areas

                        Local attractions

                        • Wailoa River State Recreation Area - 1.6 km
                          Off Pauahi Street, Hilo
                        • Mokupapapa Discovery Center - 2.1 km
                          308 Kamehameha Ave, Suite 109, Hilo
                        • Mauna Loa Observatory - 2.5 km
                          154 Waianuenue Avenue, Hilo
                        • Richardson Beach Park - 1.6 km
                          2279 Kalanianaole St., Hilo
                        • Pacific Tsunami Museum - 2.2 km
                          130 Kamehameha Ave, Hilo

                        Near the hotel

                        • Coconut Island - 370 m
                          Off-shoot from Banyan Drive, Hilo
                        • Liliuokalani Gardens - 1.2 km
                          Banyan Drive, Hilo

                        Restaurants nearby

                        • Uncle Billy's General Store - 140 m

                          Address: 87 Banyan Dr
                          Phone: (808) 935-0861

                        • Queen's Court Restaurant - 240 m

                          Address: 71 Banyan Dr
                          Phone: 808-935-9361

                          56% likes this, based on 73 reviews
                          Cuisine: American

                        • Ken's House of Pancakes - 790 m

                          Address: 1730 Kamehameha Ave
                          Phone: 8089358711

                          68% likes this, based on 695 reviews
                          Price Range: CAD 15 - CAD 15

                        • Coconut Willy's - 140 m

                          Address: 87B Banyan Drive
                          Phone: +1 808-987-6992

                          73% likes this, based on 31 reviews

                        • Sky Garden Restaurant - 470 m

                          Address: Hawai'i Naniloa Resort
                          Phone: (808) 935-8888

                          75% likes this, based on 27 reviews
                          Cuisine: Chinese
                          Price Range: CAD 8 - CAD 25

                        Hotel information
                        • Check-in:
                          from  4 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2007
                        • Number of floors:
                          4
                        • Number of rooms:
                          320

                        Grand Naniloa Doubletree Reviews

                        Guest reviews are submitted by our customers after their stay at Grand Naniloa Doubletree

                        Average guest rating

                        6.4out of 10
                        Good
                        Based on 122 reviews

                        Rating by category:

                        Location
                        6.0
                        Rooms
                        6.0

                        Guest reviews

                        • Older travelers
                          3.2

                          I was extremely disappointed to arrive at a hotel that was being renovated. The photographs suggested a full service comfortable hotel with lawns, chairs, facilities and relaxation. The entrance canopy was missing so we arrived in the pouring rain and got rained on unloading. There were no door staff to greet us. Most of the lobby furniture was stacked in a room. And the lobby was bare and stark and univiting. There were no pool recliners for sunbathing. Do not expect complimentary coffee in the lobby. All the walls were bare with minimum art work. The room had no fan or ac so you had to sleep with windows open and we were kept awake all might because of the night frogs. Bathroom accessories were the cheapest and bare minimum. In the elevator others complained about having to sign hotel rules at check in and said it felt like a dorm. They gave you only one coffee sachet in room and my partner drinks non- caff which was not available. The entry pull-in was pooled in water in the rain so we got our feet wet when leaving. Judging by the five star compliments planted on the internet review pages it is clear that those must have been planted and were very far from the truth. I wasted $200 for one of the worst hotel experiences ever. I used to own a bed and breakfast and this hotel is a distaster.

                        • Group of friends
                          10.0

                          We had a view of the ocean from our room. It was inexpensive and clean. Parking was free.

                          The hotel was partially renovated so make sure you ask for a room on the renovated side.

                        • Single
                          6.2

                          I loved the rom

                          No sunbeds and the lifts had awful odours - I did say.

                        • Older travelers
                          5.8

                          Location was ok. Staff were friendly.

                          The elevators looked like they were service elevators. The carpets smell in the elevators almost made me sick, they were very badly in need of cleaning. The breakfast was passable. However please include oatmeal in the continental. My wife was forced to pay for a buffet because all she wanted was oatmeal and it was only on the buffet menu !!

                        • Family with children
                          6.6

                          Great location, safe and good place to bring your family.

                        • Older travelers
                          7.0

                          The location was very good, close to the airport, but right on the water and very peaceful. Nice pool, though it could have been warmer. Good views from our room. Comfortable bed.

                          Service was freindly, but not informative. There was no hotel information anywhere. Room was clean, but fairly spartan. The first night we had no bed cover or coffee/tea for our maker. Hotel seems to be getting a face lift, but right now is rather shabby in the hallways. Difficult to find ice because it was in a room with an unmarked door. No resturant on the premises. All the lounges and the spa are closed down. One day the elevator was not working.

                        • Family with children
                          5.4

                          clean room; bathroom seemed upgraded; there are two things the hotel has going for it: 1) one of 3 hotels in Hilo; 2) location, location, location - near volcanoes national park and waterfalls

                          Facade has rust stains; walked past 2 closed restaurants with piled up furniture to one working elevator out of three; knew something was wrong when we were given actual keys to the room instead of key cards; it's apparent the hotel is struggling and improvements are superficial; everything is tiled, i.e., bedroom floor, hallways

                        • Group of friends
                          7.8

                          Good location, very close to the airport. Very helpfull staff, nice rooms, comportable beds, spacious bathroom. Free internet access a big plus. Would stay there again when at Hilo. Good value for money.

                          Would be great to have some milk, plates, cuttlery, a kettle perhaps on arrival. A coat of paint would be nice but lots of work is already under way.

                        • Older travelers
                          4.6

                          Hilo is absolutely fantastic, although we only stayed at this hotel because it is close to the airport and we did not have vacancy at the Inn at Volcano for that night

                          The view offered from the sea front room

                        • Older travelers
                          9.2

                          Concrete floors and walls made it noisy, i.e., every time someone walked down the hall it made a lot of noise.

                        • Group of friends
                          7.8

                          The view is incredible, quiet, easy free parking, nearby parks, breakfast serviced ocean side.

                          The hotel doesn't have many amenities. It is in the midst of remodeling, newly remodeled rooms are lovely, but the other part is dismal.

                        • Older travelers
                          6.6

                          location

                          furnishings were bare. the room didnt have a 'cozy' feel to it. it was cold and sterile. small bed, small room, uncomfortable bed.

                        • Single
                          6.2

                          How close it was to downtown, and my work location

                          It didn't have a bar/lounge area, Didn't have a Resort Restaurant, hotel look rundown and closed, wifi/internet didn't work in the rooms.

                        • Single
                          6.2

                          The open floor plan in the room made for more space available. And the staff were very friendly.

                        • Older travelers
                          6.2

                          We actually had a partial view of the harbor even though the room was "garden view".

                          The hotel was a bit eerie since many parts of it seemed to be closed or in need of repair.

                        How to reach hotel

                        hotel Grand Naniloa Doubletree Hotel - Hilo Hilo location
                        Show big map »

                        Hotel Address:

                        93 Banyon Drive, Hilo, United States, 96720

                        Get directions
                        City Center
                        • Hilo
                          2.6 km
                        Airports
                        • Hilo International (ITO)
                          2.0 km
                        • Kamuela (MUE)
                          69.9 km
                        Restaurants
                        • Uncle Billy's General Store
                          140 m
                        • Coconut Willy's
                          140 m
                        Beaches
                        • Coconut Island
                          370 m
                        • Richardson Beach Park
                          1.6 km
                        Hotel information
                        • Check-in:
                          from  4 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2007
                        • Number of floors:
                          4
                        • Number of rooms:
                          320